Abrir

Contact Us

Headquarters (787) 749-4600

Claims Call Center (787) 781-7100


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Our main office location:

Physical address:

1441 F.D. Roosevelt Ave.
San Juan, P.R. 00936

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Postal Address:

P.O. Box 363628
San Juan, P.R. 00936-3628

What is a deductible?

It is the amount that the policyholder will pay in case of a loss. The insurance company is responsible for paying the excess of that amount. For example, in property policies, the policyholder can select a deductible that is equal to 2% or 5% of the insured limit under the hurricane coverage. If the property is insured for $100,000, and it has a 2% deductible, in case of a loss the policyholder will pay the amount of $2,000 ($100,000 x 2%). Meanwhile, the insurance company will pay for the loss that exceeds $2,000, subject to any coinsurance penalty, until the limit of applicable insurance.
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