How can we help?
Frequently asked questions
Questions? We have the answers.
Prevention and Protection
Get ready and know the protocols to deal with unexpected events.
Glossary
Clarify your doubts and understand the insurance terminology.
Headquarters (787) 749-4600
Call Center (787) 781-7100
We want to share with you the latest information about our programs and activities. Subscribe to our news.
1441 F.D. Roosevelt Ave.
San Juan, P.R. 00936
P.O. Box 363628
San Juan, P.R. 00936-3628
It is sad to suddenly lose the things for which you have worked so hard. Whether by accidentally leaving the stove on or due to an atmospheric phenomenon, your home could be at risk of temporary closure, which would affect the stability of your family and your finances. On the other hand, imagine if you only had three more months until you finally paid off your car and, all of a sudden, it was stolen. Imagine going through two events like these and not being protected by an insurance policy. Would it hurt your wallet? Surely your answer is yes. The best remedy for this ache is the ProPack Personal.
ProPack Personal is an insurance policy designed to cover all of your personal insurance needs. This policy has the most competitive rates, with a minimum 20% discount when selecting two or more insurance coverage options.
 
You are protected against losses from damages to your car, and you are also covered in the event of any damage to third parties.
Protect the structure of your main residence and other structures against fires, earthquakes, and hurricanes, among others hazards.
This coverage insures your personal belongings such as: TVs, clothes, furniture, and appliances, among others. You also have the following special benefits and, in case of a claim, we’ve got you covered up to:
You’re covered in case you are responsible for damages to third parties.
This coverage substantially extends the scope of your primary personal liability coverage, offering limits of up to $5 million.
Can you imagine coming home from work to do household chores and study with your children, only to find a flooded house, trash floating around, and water cascades flowing down the stairs, all while you are looking for a mop, broom, and bucket to try and solve the problem?
It is hard to imagine because nobody wants to go through this situation, but these are very common and real emergencies for everyone. Events like these just happen and they won’t always be under your control. Breathe, calm down and, most importantly, be sure to include Home Assistance on your ProPack Personal because it helps you minimize bad experiences during these emergencies.
Covered services include:
The coverage is provided when a state of emergency is determined by the need to repair the outage immediately.
Suppose your friends decide to take a last-minute road trip with every intention of using your car because it is the most spacious. They are ready to explore every corner of the island. After several stops, the car shuts down a few minutes away from your destination and not a single light works. The signs are clear: the battery died and the girls start freaking out. Their despair disappears when you tell them everything is all right, there’s no reason to worry because you have Travel and Roadside Assistance coverage with Triple-S Propiedad.
Regardless of the day or time, we are with you in case of a mishap on the road or when unforeseen circumstances arise during a trip.
On the highway:
While traveling:
Starting Monday, February 23, our operations will be located at Triple-S Building #1451 on Roosevelt Avenue in San Juan.
Please note that due to the move, we will be offering remote service on Friday, February 20.
You can contact our staff by calling (787) 749-4600 or manage multiple services in the CONNECT section.